Windows USB Diagnostic Tools

www.uwe-sieber.de/files/UsbTreeView.zip

Unzip it and for 64 bit Windows you simply run USBTreeView.exe in the x64 folder (you don't need to install it).

To use on a clients system ask them to go to "File > Save Full Report" and send this report to you.

 

USEFUL?
We benefit hugely from resources on the web so we decided we should try and give back some of our knowledge and resources to the community by opening up many of our company’s internal notes and libraries through mini sites like this. We hope you find the site helpful.
Please feel free to comment if you can add help to this page or point out issues and solutions you have found, but please note that we do not provide support on this site. If you need help with a problem please use one of the many online forums.